Privacy Policy
Effective Date: February 18, 2022
1. Introduction
This Privacy Policy describes how https://shop.sabaxter.com/ ("we", "our", or "the Site") collects, uses, and shares your personal information when you visit or make a purchase from our website. SA Baxter is committed to protecting your privacy and handling your personal information with transparency and care.
2. Personal Information We Collect
a. Device Information
Collected automatically:
- Browser type and version
- IP address
- Time zone
- Cookies and pixel tags
- Referring/exit pages
- Pages or products viewed
- Search terms and site interactions
Purpose: To load the Site accurately, maintain security, and analyze usage to improve performance.
Tools Used: Cookies, log files, tags, pixels, and analytics tools like Google Analytics and Meta Pixel.
b. Order Information
Collected during checkout or account creation:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (last 4 digits of card, payment method – via Shopify Payments, PayPal, etc.)
Purpose:
- Process and fulfill orders
- Send order confirmations and invoices
- Prevent fraud
- Provide customer support
- Communicate order updates and promotional messages (if opted in)
c. Customer Support Information
When you contact SA Baxter for support, we may collect any personal data you provide such as name, email, order number, and issue description.
3. How We Use Your Information
We use your information to:
- Fulfill orders and provide services
- Process payments
- Deliver customer support
- Improve and optimize the Site
- Communicate with you
- Prevent fraud and ensure secure transactions
- Comply with legal obligations
4. Sharing Your Information
We share your information with:
- Shopify: Our e-commerce platform. Read more: https://www.shopify.com/legal/privacy
- Payment processors: Such as Shopify Payments, PayPal, and others
- Shipping providers: To deliver your order
- Legal compliance: In response to subpoenas or lawful requests
SA Baxter never sells your personal data.
5. Behavioral Advertising
We may use your personal information to show targeted ads or marketing communications through:
- Facebook / Instagram Ads
- Google Ads
- Shopify Email
To opt out of targeted ads:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://adssettings.google.com/authenticated
- Use your browser’s Do Not Track settings
6. Data Retention
When you place an order through the Site, SA Baxter retains your Personal Information for our records unless and until you request deletion.
7. Minors
The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe your child has provided us with information, contact us at the email below to request deletion.
8. Your Rights (GDPR/CCPA)
If you are a resident of the EEA or California, you have the right to:
- Access the personal data we hold about you
- Request corrections, updates, or deletion
- Withdraw consent for marketing at any time
- File a complaint with your data protection authority
To exercise any of these rights, contact us at the email below.
9. Changes to This Policy
We may update this policy periodically to reflect operational, legal, or regulatory changes.
10. Contact Us
For more information about our privacy practices, or to make a request, contact us at:
hardware@sabaxter.com or by mail at SA Baxter, 55 Jersey Ave, #1, Port Jervis, NY 12771